Dental clinics
Interactive mockEvery patient message answered. Nothing sent without the clinic.
SmileFlow is a working mock of a care desk for a multi-chair dental clinic. It runs the WhatsApp conversation with each patient — appointments, preparation, aftercare, escalation — surfaces the patients with a real clinical reason to be contacted, and keeps every treatment journey visible. Dentists set the rules and approve what goes out.
“We only find out a patient is in pain when they stop coming.”
Interactive product mock with sample data for an imaginary three-chair clinic. Conversations and escalations are simulated.
Who it helps
The same week, for the people who actually do the work.
Dentist
Hears about a post-op problem at the next appointment, or not at all.
Gets a clinical escalation within minutes, with the conversation attached.
Front desk
Answers the same directions, parking and rescheduling questions all day.
Handles the conversations that need a person; the routine ones answer themselves.
Patient
Forgets the pending crown until something hurts.
Sees their journey, gets a timely nudge, and can reschedule in the same thread.
Walk through the product
6 screens, in the order a day goes.
It plays itself until you touch it. Pick any screen, or open the mock and click through it yourself.
The Monday briefing
Appointments today, average wait, the experience score — and the three patients who need a human touch, prioritised by clinical relevance and urgency rather than by who messaged last.
A second mock of the same idea, framed around recall, follow-up and a live impact calculator. See the growth edition
The line that matters
What runs by itself, and what waits for a person.
This is the design, not a disclaimer. Every mock draws the line on the screen, so the people using it never have to wonder who decided.
- Appointment confirmations, preparation and aftercare messages
- Answering routine questions from the patient record
- Ranking recall and follow-up by clinical relevance
- Keeping each treatment journey and its documents up to date
- Routing negative feedback to the clinic before it goes public
- Any message about pain, symptoms or medication
- Whether a patient is contacted, and when
- Every treatment plan and its value — the AI invents none
- Replies to feedback and reviews
From here
Your version starts from this one.
The mock is the brief. We sit with your team, keep what fits, change what does not, and wire the first workflow into the tools you already run — the work that arrives from everywhere usually comes first.
Operations & back office
The work that arrives from everywhere
Requests from every channel gathered, classified, de-duplicated and routed — with a clock running, so nothing quietly ages.
- Read email, WhatsApp and forms into a single queue
- Merge duplicate chases instead of opening a third thread
- Answer the routine requests without a person touching them
- Route what is left to the right desk with a clock started
Other industries
